At Manhood Care, we are committed to providing you with premium products and excellent service. In the rare event that a product arrives damaged or defective, we offer a hassle-free exchange and replacement policy.
Important Information
Refunds: We do not offer refunds. However, defective items are eligible for exchange or replacement.
Delivery Timeline: Replacement products are delivered within 7 business days after receiving and inspecting the returned item.
Return and Exchange Process
Submit a Return Request:
Receive Return Instructions:
- We will provide our warehouse address for sending the product.
Return Packaging:
- Ensure the product is returned in its original condition without damage or tampering.
- Use a well-packed box to prevent further damage during transit.
- Clearly mention our complete shipping address on the package.
Inspection and Resolution:
- Upon receiving the product, we will inspect it for damage and offer either a replacement or a full reimbursement.
- Shipping costs for the replacement will be fully covered by us.
Returns Not Accepted
- Products that are tampered with, used, washed, or altered in any way.
- Products returned for reasons of personal preference or dissatisfaction with standard quality.
*Note: Before completing your purchase, please email us at [email protected] for any product-related queries.
Order Cancellation Policy
Cancellation Before Shipping:
- To cancel an order, email us at [email protected].
- If the order has not been shipped, a full refund will be processed for payments made via credit card or net banking. approved refund will be credited to the original payment method with in 7 business days
Cancellation After Shipping:
- Orders already shipped cannot be canceled and must follow the return process.
Product Disclaimer
Due to handcrafted craftsmanship and variations in digital displays, minor differences in color and shape may occur.
If a product has a manufacturing defect or damage attributable to us, please email [email protected]. After verification, a full refund will be issued.